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Restaurant Operations Manager - German Doner Kebab
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at German Doner Kebab. As a key member of our management team, you will be responsible for the overall success of our restaurant, ensuring that we deliver exceptional guest experiences, achieve sales targets, and maintain high standards of quality and service.
Key Responsibilities:
- Implement and maintain brand standards and policies across the restaurant, ensuring consistency and quality in all aspects of the business.
- Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure that they have the skills and knowledge needed to deliver exceptional guest service.
- Manage restaurant operations, including scheduling, employee management, inventory control, and cash handling, to ensure that the restaurant runs smoothly and efficiently.
- Monitor and analyze sales data, identifying trends and opportunities to increase revenue and profitability.
- Develop and implement strategies to improve guest satisfaction, loyalty, and retention, ensuring that our guests have a positive and memorable experience.
- Collaborate with other departments, such as marketing and HR, to ensure that our restaurant is aligned with the company's overall goals and objectives.
- Maintain a safe and healthy work environment, ensuring that all employees are aware of and comply with health and safety procedures.
- Manage controllable costs, including labor, inventory, and supplies, to ensure that the restaurant operates within budget.
- Provide regular feedback and coaching to employees, identifying areas for improvement and developing plans to address any issues.
- Conduct regular audits and reviews to ensure that the restaurant is meeting brand standards and company expectations.
Requirements:
- Proven experience in a restaurant management role, with a strong track record of success in leading high-performing teams and driving sales growth.
- Excellent leadership and communication skills, with the ability to motivate and inspire employees to deliver exceptional guest service.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Knowledge of restaurant operations, including scheduling, inventory control, and cash handling.
- Ability to maintain a safe and healthy work environment, ensuring that all employees are aware of and comply with health and safety procedures.
- Strong business acumen, with the ability to manage controllable costs and drive revenue growth.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- The chance to work for a leading restaurant brand, with a strong reputation for quality and service.