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Print Account Manager

2 months ago

Wallington, United Kingdom Printmatch Ltd Full time

About Printmatch Ltd

Printmatch Ltd is a leading print organization that helps its clients build strong brands by combining creativity with high-quality print and production. The company is committed to delivering exceptional results, professionalism, efficiency, and sustainability.

Job Summary

We are seeking a highly organized, enthusiastic, and energetic Client Service Manager to join our fun-loving, creative, and talented team. As a Client Service Manager, you will be responsible for managing client accounts and projects, providing excellent customer service, and meeting business targets.

Key Responsibilities

  • Manage client accounts to provide excellent customer service by interpreting their needs into cost-effective, budget-achievable solutions that meet high standards.
  • Provide estimates and convert quotations into jobs by chasing and winning estimates/new jobs to meet company targets.
  • Manage all administration duties related to client accounts.
  • Meet and exceed set business targets and client Service Level Agreements.
  • Retail and grow the existing client base by identifying additional opportunities through direct communication with clients.

Requirements

  • 2-3 years of experience within the print industry.
  • Excellent communication skills to communicate effectively with clients, colleagues, and suppliers.
  • Basic numeracy and financial skills.
  • Ability to meet tight deadlines by solving problems with own initiative, juggling multiple tasks simultaneously, and managing own time successfully.

About the Company

Printmatch Ltd is a company that works hard and enjoys celebrating its success with fun team events throughout the year. The company is committed to supporting its team members to reach their full potential through internal training and career development opportunities.