Front of House Team Member

4 weeks ago

Ambleside, Cumbria, United Kingdom The Inn Collection Group Full time
Front of House Team Member Opportunity

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at The Ambleside Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:
  • Meet and greet customers, taking food and drink orders and providing excellent service
  • Work collaboratively with the kitchen team to deliver great food and drinks
  • Deliver bills and take payment efficiently, ensuring a seamless customer experience
  • Support your team members to maintain high standards and ensure a safe and enjoyable environment for all
What We Offer:
  • A competitive hourly rate, with age-related pay rates for Under 21s and Under 18s
  • Opportunities for career development and progression within our company
  • A fun and supportive work environment, with a focus on teamwork and customer satisfaction
  • Access to our Employee Assistance Programme, providing 24/7 confidential support
  • Tronc (tips) and other benefits
Requirements:
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Enthusiasm and passion for delivering exceptional customer service
  • Ability to work in a fast-paced and pressurised environment, maintaining high standards and a positive attitude

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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