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Food and Beverage Supervisor

2 months ago


Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time
Company Overview

Mercure Oxford Hawkwell House is a charming boutique hotel, featuring three distinct buildings, including two 19th-century manor houses rich in character. Recently refurbished, the hotel showcases a décor inspired by the vintage fashion of Oxford.

Set within 3 acres of beautifully landscaped gardens and located just 2 miles from the heart of Oxford, Mercure Oxford Hawkwell House Hotel is a stunning country manor nestled in the scenic village of Iffley. The hotel boasts a total of 77 en-suite rooms, each uniquely designed across two buildings.

Guests can enjoy a quick 10-minute bus ride from the hotel to the city center and train station, or opt for a leisurely 35-minute stroll along the picturesque riverside Thames Path National Trail, conveniently located just steps from the hotel.

Role Overview

At Mercure Oxford Hawkwell House, our mission is to craft unforgettable experiences for our guests, fostering connections from the moment they arrive until their departure.

In the role of Food and Beverage Team Leader, your primary responsibility will be to ensure that all aspects of Food & Beverage and Meetings & Events are delivered to the highest standards and in a timely manner.

As a key ambassador for our hotel, you will play an essential role in shaping the Food and Beverage and Meetings & Events experiences for our guests. You should be well-organized and capable of thriving under pressure, demonstrating excellent responsiveness to varying operational demands. This position is ideal for someone who enjoys being at the center of guest interactions and is passionate about providing exceptional service.

Qualifications

Key Information:

As part of a dynamic and enthusiastic team, you will have the opportunity to deliver outstanding customer service to all our guests on a daily basis.

Understanding our guests' perspectives is crucial; therefore, we will arrange a complimentary one-night stay for you to experience our offerings firsthand.

If you believe you possess the qualities we seek for the Food & Beverage Team Leader position, we would love to hear from you.

  • Proven experience in a similar role is essential
  • Strong focus on customer service
  • Team-oriented with exceptional interpersonal skills, capable of communicating effectively with all levels of stakeholders
  • Service-driven with a keen eye for detail, passion, and creativity in Food & Beverage
  • Excellent presentation and influencing abilities
  • Adaptable and responsive to change
  • Self-motivated and energetic, with the ability to prioritize tasks
  • Commitment to professional values and brand awareness
Additional Information

One More Note:

By joining Mercure Oxford Hawkwell House, you will become part of the Accor network, a global leader in hospitality. Here, you can be your authentic self, work with purpose, grow, learn, and explore the limitless opportunities Accor has to offer.

Our Commitment to Diversity & Inclusion:

We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent, ensuring that everyone feels a sense of belonging.

Eligibility to live and work in the United Kingdom is required at the time of application.