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Patient Support Advisor

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portman Dental Care Full time

About Us

Portman Dental Care is a leading provider of dental services, committed to delivering exceptional patient care and experiences.

Job Summary

We are seeking a highly motivated and organized Patient Support Advisor / Dental Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities

  • Front Desk Operations
    • Manage patient flow and ensure a smooth and efficient check-in process
    • Respond to patient inquiries and resolve any issues in a timely and professional manner
  • Administrative Support
    • Provide administrative support to the dental team, including scheduling appointments and managing patient records
    • Maintain accurate and up-to-date patient records and files
  • Communication and Customer Service
    • Communicate effectively with patients, colleagues, and other stakeholders to ensure seamless communication and collaboration
    • Provide exceptional customer service and ensure a positive patient experience

Requirements

  • Previous Front Desk Experience
    • Previous experience working in a front desk or reception role, preferably in a dental or healthcare setting
  • Excellent Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues
  • Organizational and Time Management Skills
    • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities

What We Offer

  • Competitive Salary and Benefits Package
    • A competitive salary and benefits package, including additional annual leave for long service and a company pension
  • Opportunities for Professional Development
    • Opportunities for professional development and growth, including training and support to help you achieve your career goals

How to Apply

If you are a motivated and organized individual with a passion for delivering exceptional patient care, please submit your latest CV to apply for this exciting opportunity.