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Veterinary Front Desk Assistant

2 months ago

Solihull, Solihull, United Kingdom CVS Group Plc Full time

About CVS Group Plc

CVS Group Plc is a leading integrated veterinary services provider in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce division.

Our success is driven by the passion of our people for animals and making pets a priority, which is at the heart of our work every day.

About the Role

The Veterinary Receptionist will be responsible for:

  • Answering phones and booking appointments
  • Responding to queries via phone, in person, and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Providing a warm and welcoming experience to clients

Requirements

We are seeking an enthusiastic individual with a passion for animals and excellent communication skills to join our team as a Veterinary Receptionist.

The ideal candidate will have:

  • Previous receptionist experience, with veterinary experience a plus
  • Resilience and ability to cope with potentially distressing situations
  • Excellent customer service skills and experience dealing with the public
  • A positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management systems

What We Offer

We offer a competitive package, including benefits that cater to individual priorities, and a positive work environment that values teamwork and animal care.