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Front of House Team Lead

1 month ago

Sheffield, Sheffield, United Kingdom Exultant Locations Full time
Job Title: Front of House Team Leader

We are seeking a highly motivated and experienced Team Leader to join our Exultant Locations team in Sheffield City Centre. As a Front of House Team Leader, you will play a crucial role in supporting, training, and coaching our team to deliver exceptional customer service and high standards of quality.

Key Responsibilities:

  • Lead and motivate the front-of-house team to achieve excellent service and quality standards.
  • Train and develop team members to enhance their skills and knowledge.
  • Monitor and maintain high standards of customer service and store operations.
  • Collaborate with the Manager to ensure seamless store operations and achieve business objectives.

What We Offer:

  • A competitive hourly rate of £12.40 (inclusive of weekly mystery shopper bonus of £1.25 per hour).
  • Free food when working.
  • Club Pret Membership, with 50% off food and 5 free drinks a day.

About Us:

At Exultant Locations, we invest in our team members' growth and development. We offer a supportive and dynamic work environment, where you can gain valuable skills and knowledge through our comprehensive training program.

Requirements:

  • Previous Team Leader experience.
  • Excellent communication and leadership skills.
  • Able to work effectively in a fast-paced environment.

Working Hours:

Full-time (35 hours) positions available, with shifts spread over 5 days from Monday to Sunday. Shifts can start as early as 6am and finish as late as 5:30pm.