PeopleCentre Administrator

2 weeks ago

Rosyth, Fife, United Kingdom Experis IT Full time
Job Description

Job Summary: We are seeking a highly organized and detail-oriented HR Administrator to join our Experis IT team as a PeopleCentre Administrator. This role will be responsible for providing exceptional customer service and support to employees and line managers across various HR-related topics.

Key Responsibilities:

  • HR Enquiries and Case Management: Assist with internal and external HR-related enquiries, escalating cases to the Employee Lifecycle Team as needed, and ensuring alignment with company policy and employment legislation.
  • Employee Lifecycle Stages: Own and deliver on cases covering all employee lifecycle stages, including leavers, contract variations, and advising on Work Life Integration and Inclusive Leave policies.
  • Process and Activity Management: Ensure processes and activities are carried out to business standards and within legislative requirements, such as data protection, employment law, and environmental regulations.
  • Payroll and Benefits Management: Answer payroll queries, work with the Time and Attendance Team and Payroll Team to resolve issues, and maintain customer benefits with providers.
  • Administrative Tasks: Maintain digital copies of employee records, support attendance management cases, and perform other administrative tasks as needed.

Requirements:

  • Experience: Previous experience working in a similar fast-paced HR role, exposure to payroll practices, and computer literacy.
  • Education and Qualifications: CIPD Level 3 or NVQ Level 2 in Business Administration qualification desired or relevant experience/working towards this.

What We're Looking For:

  • Customer Service: Commitment to providing the highest-level customer service.
  • Adaptability: Keen to learn and adapt to the changing needs of the business.
  • Communication: Confidently provide guidance and advice in a fast-paced environment.
  • Attention to Detail: Meticulous attention to detail required for updating the HR system Success Factors.
  • Teamwork: Great team player with a good understanding of current HR policies, GDPR, and Employment Law.

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