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Store Manager
2 months ago
Job Summary:
We are seeking an experienced Store Manager to lead our team at Whittard of Chelsea, a luxury tea and coffee retailer. As a Store Manager, you will be responsible for creating a welcoming environment, providing exceptional customer service, and driving sales growth.
Key Responsibilities:
- Monitor store Key Performance Indicators (KPIs) and implement improvements where necessary.
- Ensure compliance with Health and Safety, Food Safety, cash handling, delivery, and reporting processes.
- Manage team sickness absences, holiday, and performance, and develop long-term succession strategies.
- Develop and lead high-performing teams, manage in-store operations, and drive sales growth.
- Implement in-store visual merchandising in line with Whittard guidelines and provide feedback on best-selling products and stock information to head office.
Requirements:
- Minimum 3 years of retail management experience.
- Previous retail management or supervisory level experience.
- Experience developing and leading high-performing teams, managing in-store operations, and driving sales growth.
Benefits:
- Up to 50% store discount on Whittard products.
- Monthly product allowance.
- Auto-enrolment Pension scheme.
- Flexible working opportunities.
- Discretionary bonus scheme.
- Salary sacrifice options.
About Whittard of Chelsea:
Whittard of Chelsea is a luxury tea and coffee retailer with a rich history dating back to 1886. We are passionate about bringing high-quality tea and coffee to our customers and creating a culture that encourages, supports, and inspires our employees to make a positive difference in helping to develop our ambitious brand.
