Keyholder - Guildford

2 days ago


Guildford, Surrey, United Kingdom NEOM Wellbeing Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at NEOM Wellbeing in Guildford. As a Sales Assistant, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of store standards.

Key Responsibilities

  • Provide a welcoming and genuine customer experience that aligns with our brand values
  • Work effectively with cross-functional teams to achieve sales and company objectives
  • Take responsibility for opening and closing the store, cash handling, and banking procedures
  • Assist the team and store management with daily tasks, including visual merchandising and housekeeping
  • Be proficient in Microsoft Office, Excel, and Google Drive
  • Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
  • Work on initiative and be super proactive in driving sales and company objectives
  • Maintain company standards at all times, including high standards of housekeeping, cleanliness, and visual merchandising

Requirements

  • Previous retail experience, preferably in a health or beauty environment
  • A passion for wellbeing and customer service
  • A love of working in a fast-paced environment and adapting to change
  • Self-motivation and ability to maintain impeccable standards in store
  • Confident communication skills, with the ability to treat everyone with honesty, kindness, and respect
  • Able to work effectively with cross-functional teams and maintain a positive attitude
  • Meticulous attention to detail and ability to work accurately with cash handling and banking procedures
  • The ability to work retail hours, including weekends and evenings
  • Confidence in the use of MS Office, Excel, and Google Drive

What We Offer

  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • WELLBEING TIME - take some time to recharge and reset
  • NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and mental health support
  • DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

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