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Sales Support Manager
2 months ago
FireAngel Safety Technology is a leading provider of innovative home safety products, dedicated to protecting and saving lives. We are seeking an experienced Sales Support Manager to join our sales function, driving business growth and expansion in the UK and Europe.
Key Responsibilities:
- Assist business units with monthly sales forecasts, identifying trends and opportunities to inform stock management and pricing strategies.
- Manage price files and customer price lists, ensuring accuracy and accessibility for key stakeholders.
- Support new product introductions, including product development, pricing, and market research.
- Review and analyze tender documents, contracts, and related materials to understand client requirements and evaluation criteria.
- Coordinate the tender process, managing timelines, milestones, and deliverables.
- Develop and edit tender documents, ensuring clarity, accuracy, and compliance with submission requirements.
- Assist other departments with customer pricing, debit notes, and rebate agreements.
- Support the finance team by controlling trading terms documentation, owning data quality, and accuracy of rebate agreements and commercial support documents.
- Manage the Customer Relationship Management system, controlling data quality, creating reports, and system administration.
- Assist the Marketing department with sales activities, exhibitions, and promotional campaigns.
- Provide data and insights to Product Managers on market trends, sales data, pricing, and product variant information.
- Authorize sales team pricing requests in the absence of their line manager.
- Attend internal and external meetings, representing the company's image professionally.
Requirements:
- Stay up-to-date with product knowledge, demonstrated by passing periodic product technical tests.
- Bid writing and data analysis experience required to win tenders from public and private clients.
- Organize and deliver technical seminars to professionals, increasing awareness of products and technical support.
- Any other duties as requested by your line manager.
- Be a competent presenter, able to represent the company's image professionally at all levels.
- Prepare quotations and tenders effectively and within set timescales.
- Accurately forecast sales to facilitate effective stock control.
- Attend meetings with clients and colleagues as required.
- Demonstrate effective building of client relationships.
- Be proficient at operating Microsoft Excel, Word, and Outlook.
- Have enough computer literacy to operate a CRM system.
Desired:
- Experience of bidding into government organizations.
- Ability to quickly gather complex information to provide reports and assessments to the sales team and clients.
- Extensive experience of bid writing into public tenders.
- Understanding and experience working through tendering frameworks and the level of detail required to be successful.
Personal Qualities:
Communication Skills: Strong written and verbal communication skills are necessary for collaborating with team members, clients, and key stakeholders.
Attention to Detail: Taking ownership of your work and having a keen eye for detail is essential to maintain a high level of quality throughout all work.
Adaptability: The landscape is constantly evolving. The ideal candidate should be adaptable and open to learning new tools, trends, and techniques to stay ahead in the industry.
Time Management: This role requires planning and foresight to ensure all projects are delivered on time and in line with all areas of the business.
You Should Apply If:
- You are a reliable and structured professional and excel in a company where trust and integrity is the key foundation for everything we do.
- You love rolling up your sleeves to get it done.
- What we're doing at FireAngel Safety Technology excites you.
Culture:
- FireAngel Safety Technology is in the simplicity business and building a team that looks at the world a little differently. People that look at the needlessly complicated and say 'that's nuts'. Folks that are bold enough to challenge convention. And brilliant enough to actually change it.
What's in it for you?
- The chance to help develop a household name brand for the future.
- The opportunity to work with a collaborative team fueled by an exciting mix of people welcoming both experienced professionals from the industry with both feet on the ground and tech-savvy dreamers who pave the way for the new stuff. Come as you are and be yourself.
- A unique opportunity to carve out your own dream job by simply making things happen at a pivotal time when the company's future is being shaped. We look for the brightest and smartest who tell us how we can change and evolve.
- Competitive salary & benefits (Salary Protection, Health Insurance, birthday annual leave day etc.).
- This is a hybrid role with 3 days in the office or customer sites per week.
