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Contracts & Tender Specialist

2 months ago


Enfield Town, Greater London, United Kingdom EBSCO Industries Inc Full time

EBSCO International is a leading provider of research solutions, offering a comprehensive suite of e-journals, e-books, and research databases. We are committed to empowering researchers with the tools they need to succeed.

We are seeking a highly organized and detail-oriented Contracts Coordinator to join our growing team. In this role, you will play a vital part in managing the tender process from initiation to completion, ensuring seamless collaboration between sales, technical support, and clients.

Responsibilities
  • Oversee the entire tender lifecycle, collaborating closely with the Sales team and engaging directly with customers as needed.
  • Work with Sales Support, Technical Support, and other departments to maintain accurate and up-to-date tender responses for the UK/Nordic markets.
  • Coordinate special pricing arrangements for database and software products in conjunction with designated Sales Representatives.
  • Provide Sales with essential billing terms and information regarding handling charges.
  • Assist Sales in creating and updating Service Level Agreements (SLAs) and Business Proposals as required.
  • Track the progress of ongoing quotations and tenders, providing regular updates to both internal and external stakeholders.
  • Maintain contracts and agreements, ensuring timely extensions when necessary.
  • Compile financial data and contribute to the evaluation of pricing decisions for both tenders and quotations.
  • Prepare and distribute comprehensive consortium and financial reports.
  • Manage NetCRM diligently, ensuring all updates are conducted in accordance with established requirements.
  • Provide support for conferences, exhibitions, and events.
  • Contribute to social media and marketing initiatives.
Requirements
  • Exceptional written communication skills.
  • Meticulous attention to detail.
  • Proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook.
  • Proven administrative experience within a role involving contracts or the bidding process.
  • Ability to quickly grasp internal systems and processes.
  • Demonstrated ability to meet deadlines effectively in a fast-paced environment.
Skills & Qualities
  • Excellent communication skills, both written and verbal.
  • Proactive and initiative-driven.
  • Resourceful and adaptable.
  • Professional demeanor and strong work ethic.
  • Demonstrated business acumen.
  • Exceptional organizational and time management skills.
  • Enthusiastic about taking on diverse tasks and projects.
  • Strong problem-solving abilities.