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Parts Advisor
2 months ago
As a Parts Advisor at Alliance Automotive Group UK, you will be responsible for maintaining and expanding the local customer base. Your key responsibilities will include:
- Taking orders over the telephone and upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long-term rapport with local customers.
- Actively promoting offers, discounts, and customer competitions.
- Limiting credits and returns by ordering and sending the right parts, first time.
To be successful in this role, you will need to be:
- Punctual, organized, and efficient while working towards deadlines.
- Pro-active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
In return for your hard work and dedication, we offer:
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing, and Financial tools.
- Potential to earn a performance-based bonus, paid monthly.
- Discount on car parts.