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Racing Event Team Member

2 months ago

Uttoxeter, Staffordshire, United Kingdom Arena Racing Company Full time

Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests?

We are seeking a reliable and enthusiastic team member to join our Catering team at Arena Racing Company.

Responsibilities:

  • Provide outstanding customer service to all guests, ensuring a warm and welcoming atmosphere at all times.
  • Work collaboratively with the team to maintain high standards of cleanliness and organization in the bar and public areas.
  • Assist with stock management, including ordering and rotation of stock to minimize waste.
  • Ensure the bar area is adequately stocked with glassware, ice, and other essentials.
  • Adhere to licensing policies and procedures, and handle cash, stock, and equipment securely.
  • Act as an information point for guests, providing accurate information and resolving any issues promptly.
  • Record wastage and dispose of rubbish in line with venue procedures and recycling initiatives.
  • Adhere to Company policies and procedures, and undertake other reasonable duties as required.

Requirements:

  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Ability to work flexibly and adapt to changing situations.
  • Strong numerical and literacy skills, with attention to detail.
  • Ability to handle difficult situations with confidence and professionalism.
  • Passion for delivering quality service and maintaining high standards.

Arena Racing Company is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, equitable, and respectful of all individuals.