Bingo Caller

7 days ago

Brierley Hill, Dudley, United Kingdom The Rank Group Full time

About the Role

We are seeking a charismatic and energetic Bingo Caller to join our team at Mecca Bingo, Brierley Hill. As a key member of our venue team, you will be responsible for delivering an exceptional customer experience, ensuring our customers have a memorable and enjoyable time with us.

Key Responsibilities

  • Deliver the main bingo product professionally and consistently, keeping the game fun and engaging for our customers.
  • Provide excellent customer service, responding to customer needs and concerns in a friendly and approachable manner.
  • Work collaboratively with the venue team to ensure a seamless and enjoyable experience for our customers.
  • Develop and maintain a deep understanding of our customers' needs and preferences, using this insight to improve our services and offerings.

What We Offer

  • A comprehensive induction program to ensure you have the skills and knowledge needed to succeed in your role.
  • Ongoing training and development opportunities to help you grow and progress in your career.
  • A supportive and nurturing work environment that encourages collaboration and teamwork.
  • A competitive salary and benefits package, including pension and life assurance.
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer experiences.
  • The ability to work flexibly and adapt to changing circumstances, with a focus on delivering results and meeting customer needs.
  • A commitment to our company values, including Service, Teamwork, Ambition, Responsibility, and Solutions.

About Us

The Rank Group is a leading operator of bingo clubs in the UK, with a focus on delivering exceptional customer experiences and creating a fun and welcoming environment for our customers. We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and employees.

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