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Workshop Repair Specialist

2 months ago

Durham, Durham, United Kingdom Nationwide Platforms Full time
Workshop Repair Engineer

We are seeking a highly skilled Workshop Repair Engineer to join our engineering team at our Depot in Durham. As a key member of our team, you will be responsible for ensuring that our fleet of machines is maintained to the highest standards, meeting both company and legislative requirements.

Key Responsibilities:

  • Support the Workshop Service Manager in the effective running of the Depot workshop, ensuring that machines under repair KPIs are maintained at manageable levels.
  • Undertake routine and complex repairs to machines at depot to ensure conformance with manufactures specification and company policy.
  • Work with the depot team to minimize the quantity and amount of time machines are under repair, in line with depot KPIs.
  • Act as an ambassador for the company, providing a high standard of customer care and being polite at all times.
  • Accurately complete all relevant paperwork, using Company's engineering system/application.
  • Update system on machine status change, i.e., PDI/PHI carried out, Machine under repair, 6 monthly statutory Inspection completed, etc.
  • Ensure compliance with Quality, Health & Safety standards, and policies.

Requirements:

  • IPAF Operator Licence.
  • Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
  • Experience of completing complex engineering repairs.
  • Mature outlook and ability to prioritize tasks and work well under pressure.
  • Understanding of the importance of excellent customer service.
  • Experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding.
  • Ability to use basic functions of the operating system (L-Vis) to complete tasks relevant to role.
  • Ability to complete basic company administration processes in line with role.

Nationwide Platforms is the UK's market leader in powered access, with a fleet of 13,000 machines operating from 30 depots across the country. We pride ourselves on putting health and safety first in all of the products, services, and support we provide. Our commitment to welfare and wellbeing is epitomised by our 'Your Safety, Our Priority' programme.