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Supply Chain Coordinator

2 months ago

Watford, Hertfordshire, United Kingdom Azelis Full time

Azelis is seeking a skilled Supply Chain Administrator to join our team in Runcorn/Hertford. As a key member of our dynamic team, you will play a crucial role in delivering innovative solutions to our customers.

Key Responsibilities:

  • Process principal purchase orders and manage the process through to delivery, ensuring principal/customer satisfaction and loyalty.
  • Ensure delivery of goods at the right place and time according to sales policy and Azelis processes & work instructions.
  • Interact with Commercial and Operational Teams, working closely with planning team members.

Main Accountabilities:

  • Ensure optimal logistics service to Principals & Customers:
  • Liaise with the planner to tackle any blocking point (data issue, shortages, transport) which would prevent/delay.
  • Monitor and manage open orders and ensure daily update of backorder line.
  • Propose logistics solutions in case of issues, in cooperation with logistics/planning team members.
  • Receive and carefully read Replenishment Reviews and Sales Order Reviews (in case of DD) : transport mode, incoterms, lead times). Record them in local ERP and respect customer/product specifications.
  • Inform Planner & Commercial Assistant of any deviations (price issues, delivery dates...).
  • Request order release to Credit Control (in case of DD).
  • Send order acknowledgements and confirmations to Customers (in case of DD).
  • Follow up on open orders and ensure proper daily update of backorder lines. Interact with Sales Administrator and Sales Assistant (in case of DD).
  • Interact with Principals, Forwarders and Warehouses to allow efficient order follow-up.
  • Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Make sure of auto-charges relevance such as duties. In case of deviations, inform planner/commercial assistant.
  • Coordinate with planner to ensure stock counts and AX are aligned monthly.
  • Generate closing of the orders so that PO status is 'received' and SO status is 'delivered' when appropriate.
  • Ensure proper and on-time suppliers invoice matching.
  • Provide cover for the Supply Chain Administration team as required
  • Ensure conformity & contribute to sustainability
  • Ensure compliance with all QA and SHE requirements, procedures and working instructions in order to maintain high service standards and quality of Data Management
  • Review amendments and tackle non-conformances daily, together with the Planner, Commercial Assistant, haulier, Warehouse, Logistics Team, Logistics Provider. Record non-conformances in CRM. Open credit notes/reinvoicing and ensure their proper follow-up.
  • Provide feedback to all internal parties to allow closing of non-conformances in CRM. Spot deviations to enable continuous improvement.
  • Generate freight orders in line with transport strategy of Azelis, Principals and Customers specifications. Provide them to forwarders.
  • Provide instructions to Logistics Providers and make sure of third-parties execution.
  • Translate the Group's Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs
  • Contribute to continuous process optimization and excellent teamwork
  • Ensure information flow to other team-members. Provide regular feedback to CRM Key Users to enable operational excellence, efficiency and effectiveness.
  • Develop expertise in all processes and work instructions and support development of best practice.
  • Collaborate to continuous improvement of logistics to ensure efficient cost - quality – lead time balance.
  • Ensure information flow to other team-members. Provide regular feedbacks to Key Users to enable operational excellence, efficiency and effectiveness.
  • Translate the Group's Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs

KPIs:

  • Customer satisfaction (feedback on spot orders and surveys)
  • Number of orders and lines coded and followed in AX
  • Updated backorderlines
  • Punctuality of credit notes generation
  • Credit notes linked to self-mistakes
  • Relevance of logistics accruals
  • Punctuality of invoice matching
  • Auto-match rate

Requirements:

  • Operational experience in Supply Chain
  • Ability to influence and achieve results through others
  • Ability to liaise with people at all levels both internally and externally
  • Good knowledge of English
  • Advanced user of various IT tools & ERP systems
  • Passionate about achieving goals/targets
  • High service level standards
  • Understanding of customer and market dynamics and requirements
  • Excellent organisational skills
  • Team player but with the ability to work independently
  • Ability to adapt to new & changing requirements and a flexible approach to working under pressure
  • Strong communication skills