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Duty Manager

2 months ago

Kendal, Cumbria, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our Premier Inn Kendal Central team. As a key member of our hotel operations, you'll be responsible for ensuring a seamless guest experience, managing staff, and maintaining high standards of customer service.

Key Responsibilities:

  • Manage and motivate a team of staff to deliver exceptional customer service
  • Monitor and maintain high standards of hotel cleanliness and maintenance
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and inclusive work environment
  • Access to Whitbread's training and development programs

About Us:

Whitbread is a leading hospitality company with a portfolio of brands including Premier Inn, Beefeater, and Brewers Fayre. We're committed to delivering exceptional customer experiences and creating a positive work environment for our employees.

Requirements:

  • Previous experience in a customer-facing role, preferably in hospitality
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work a variety of shifts, including evenings and weekends