Service Technician

2 weeks ago


Swindon, Swindon, United Kingdom In Technology Group Limited Full time

Job Summary

We are seeking a highly skilled Service Engineer to join our team at In Technology Group Limited. As a Service Engineer, you will be responsible for providing technical support and maintenance services to our clients.

Key Responsibilities

  • Troubleshoot and resolve technical issues with security systems, including CCTV, Access Control, and Intruder Systems.
  • Perform routine maintenance and repairs on security systems to ensure optimal performance.
  • Provide technical support and guidance to clients via phone, email, or on-site visits.
  • Collaborate with our team to identify and resolve complex technical issues.
  • Stay up-to-date with the latest technologies and industry developments to ensure our clients receive the best possible service.

Requirements

  • NVQ 3 in Electronic Security or equivalent proven experience (4+ Years)
  • Knowledge of Access control / CCTV / Intercom / Intruder systems
  • Knowledge of Windows Operating Systems
  • Knowledge of digital electronics principles and systems Health and Safety
  • Good knowledge of Access control / CCTV / Intercom / Intruder systems
  • Good knowledge surrounding digital electronics and electrical systems
  • Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End)
  • Excellent communication skills - Written and Verbal

Benefits

  • Company Van or Car
  • 25 days holidays as well as Bank Holidays
  • Overtime
  • On-call (1 week in every 5/6)
  • Mobile Phone
  • Laptop
  • Paid Travel Time after 45 minutes
  • Health Insurance

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