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Automation Lead: Development and Delivery Specialist
2 months ago
As an Automation Lead: Development and Delivery Specialist, you will play a pivotal role in designing, developing, and implementing automated solutions to reduce manual, repetitive tasks across the University of Glasgow. You will work closely with teams to lead colleagues through the development lifecycle of an automation solution to ensure solutions meet business requirements and are implemented to a high standard.
Main Duties and Responsibilities- Stakeholder Engagement & Collaboration
- Collaborate with stakeholders to identify automation opportunities and understand business requirements.
- Deploy good interpersonal skills including negotiating, motivating, influencing, coaching, and building credible relationships with stakeholders.
- Translate business requirements into innovative, robust, and secure automation solutions to reduce manual effort for business teams.
- Manage staff within the Automation Service either directly or through matrix management; leading team development, mentoring new team members on best practices and development techniques.
- Communicate with vendors on software-related issues; suggest improvements and collaborate with other users in the Robotic Process Automation (RPA) community.
- Design, Development & Delivery
- Design and develop Automation solutions using industry-leading tools such as UiPath (preferred), Blue Prism, Microsoft Power Platform.
- Build, test, and deploy automation workflows to automate repetitive tasks and processes.
- Provide technical expertise and support to ensure the successful implementation and maintenance of RPA and other Intelligent Automation solutions.
- Complete Automation Design Documentation to a high standard to accurately document a developed process and ensure all associated documentation across the design and delivery lifecycle are completed to a high standard.
- Quality & Standards
- Implement and adhere to best practice and University standards for all work including: the automation development lifecycle, documentation, testing, security controls, data protection, and data integrity.
- Responsible for the structure and development of peer review of solution designs.
- Ensure quality and security measures are in place through implementing standards and frameworks.
- Delivery
- Plan and coordinate automation projects from inception to completion, ensuring they are delivered on time and within scope. Ensuring sequencing and backlog are aligned to automation prioritization.
- Coordinating the automation development team, providing direction, support, and coaching.
- Allocate tasks, manage priorities, and ensure the team works efficiently to meet delivery goals.
- Create and maintain delivery plans for reporting and service management.
- Engage with stakeholders across the University to design automations, manage expectations, and ensure that automation solutions align with business needs. Communicate project updates and facilitate collaboration between teams.
Essential:
- A1 Either: Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and management skills in a similar or number of different specialist roles. Or: Scottish Credit and Qualification Framework level 9, 10, or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in a relevant discipline, with a broad range of professional experience in a management role(s).
- A2 Knowledge of deploying automation technologies to design business solutions and process improvements, and of monitoring and developing automation technologies.
- A3 UiPath Certified Professional Automation Developer Professional status.
- A4 Expert understanding of current and emerging automation technologies and how these can be used to solve business problems.
Desirable:
- B1 Knowledge of using UiPath Robotic Enterprise Framework (REFramework) to implement best practice in logging, exception handling, and application initialisation.
- B2 Experience of Power Platform development and delivery.
Essential:
- C1 Demonstrable ability to lead and quickly understand and digest business process to conceptualise as an automated solution.
- C2 Effective communication and presentation skills to interact with the wider Automation Service, business teams, and central functions.
- C3 Strong interpersonal skills with the ability to establish effective working relationships.
- C4 Ability to lead testing and debug automation scripts, using automated and manual methods, to ensure they work as intended.
- C5 Ability to lead and design UAT.
- C6 Strong analytical and problem-solving skills to identify automation opportunities and design effective solutions.
- C7 Ability to plan tasks and workload using an Agile approach to deliver an automation implementation within agreed timescales.
- C8 Able to explain technical concepts and analyses clearly supporting the team to translate business objectives into actionable solutions.
- C9 Demonstrable experience of identifying and communicating technical infrastructure requirements.
Experience:
- E1 Experience working as a lead automation developer.
- E2 Experience managing the delivery of software solutions including planning tasks and monitoring progress.
- E3 Significant experience of working with automation technologies to deliver complex automations.
- E4 Practical experience of managing the automation lifecycle complying to the best practice standards.
- E5 Experience deploying Automation solutions using a variety of tools including; Automation tools (UiPath, Blue Prism, Microsoft Power Platform or similar), SQL to manipulate data tables, Using and integrating solutions using an Application Programming Interface (API), MS Azure.
- E6 Experience of deploying solutions using DevOps methodology or similar.
- E7 Experience in using version control systems and CI/CD pipelines (e.g., Azure DevOps, Git) to manage code versions and changes.
- E8 Demonstrable experience of identifying and communicating technical infrastructure requirements.
- E9 Experience of working in fast-paced, project-oriented work environment.
- E10 Experience of leading and managing teams.
Desirable:
- F1 Experience of a Higher Education environment.
