Oxford Property Manager

3 weeks ago

Headington, Oxfordshire, United Kingdom Brook Street Full time
Exciting Opportunity for a Property Manager in East Oxford

We are seeking a highly successful and experienced Property Manager to join our award-winning Estate Agency client in East Oxford. If you thrive on recognition and aspire to excel in everything you do, this is the perfect opportunity to progress your career in a client-focused role.

Key Responsibilities:
  • Provide exceptional property management services to a designated group of clients, encompassing renewals, repairs, deposits, and lettings accounts.
  • Deal with enquiries and ensure they are handled efficiently and in line with agreed service standards.
  • Follow procedures and process maps to ensure key time scales are met.
  • Investigate and resolve queries and problems, advising and recommending courses of action on property issues.
  • Liaise with third-party suppliers to arrange works to be undertaken.
  • Develop and build strong relationships with key clients, treating them as individuals.
  • Liaise and negotiate between landlords and tenants.
  • Ensure all relevant parties are kept informed and up-to-date with progress, particularly in relation to client issues and complaints.
  • Manage expectations and follow up on all queries.
  • Promote additional services and meet third-party referral targets.
  • Develop and apply an understanding of legal requirements.
Ideal Candidate Qualities:
  • Previous Estate Agency and customer services experience.
  • Target-driven and tenacious, with demonstrable evidence of achievements.
  • Motivated and enthusiastic.
  • Display high standards of service and presentation.
  • Good organisational skills.
  • Hold a full driving license, have your own car, and be insured for Business Use.
What Our Client Can Offer:
  • Comprehensive Training: Learn the ins and outs of the company and market share generation methods.
  • Unlimited Earning Potential: Enjoy uncapped commission opportunities and bonus incentives.
  • Continuous Growth: Thrive with ongoing career and personal development opportunities.
  • Rewarding Success: Qualify for annual award trips and exciting prizes.
  • Celebrating You: Enjoy a paid day off for your birthday after successfully passing probation.
  • Increased Perks: Watch your holiday entitlement grow with each year of service.

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