Sales and Customer Service Representative

2 weeks ago


Birmingham, United Kingdom Office Angels Full time
About the Role

We are seeking a highly motivated and experienced Sales and Customer Service Advisor to join our team at Office Angels. As a Sales and Customer Service Advisor, you will be responsible for supporting the Sales Manager in the sale of venue hire across multiple locations, building relationships with clients, and collaborating with colleagues to monitor profitability.

Key Responsibilities
  • Support the Sales Manager in the sale of venue hire across multiple locations
  • Build relationships with clients, ensuring their needs are met and expectations are managed effectively
  • Collaborate with colleagues across the business to monitor profitability
  • Collect and track essential data to measure KPIs and performance against budget
  • Handle administration, including contracts, invoices, and event-related paperwork
Requirements
  • Previous sales, customer service, and administration experience
  • Strong ability to deliver services in line with business goals and targets
  • Knowledge and understanding of the arts and culture sector (advantageous)
  • Excellent teamwork and communication skills to engage with internal and external stakeholders
  • Proven track record in meeting customer needs and understanding client requirements
What We Offer
  • Flexible hours and hybrid working opportunity
  • Diversity and inclusivity are at the heart of our workplace
  • Generous discount offers on food and beverages onsite
  • Training offered


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