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Retail Operations Manager

2 months ago


Canterbury, Kent, United Kingdom Frasers Group Full time

About Us

Frasers Group is a leading retail company with a strong presence in the UK and Europe. Our success is driven by our dynamic and commercially driven managers who embody our company values.

Job Summary

We are seeking an experienced Retail Operations Manager to join our team. As a key member of our management team, you will be responsible for leading a small team in one of our instore departments, delivering a world-class customer experience, and driving store performance to its maximum potential.

Key Responsibilities

  • Lead a small team in one of our instore departments, setting clear goals and expectations.
  • Develop and implement visual merchandising standards that align with the Sports Direct brand.
  • Drive sales and operations, achieving results and going beyond set goals.
  • Provide on-the-spot feedback and celebrate success with your team.

Requirements

  • Recent supervisory experience in a retail environment.
  • Passion for retail and people, with a focus on delivering exceptional customer experiences.
  • Confident leader who can motivate and challenge others to deliver.
  • Detail-oriented with excellent communication skills.
  • A desire to be the best and promote the Sports Direct values and culture.

What We Offer

  • Basic Salary £28,256 per annum.
  • Monthly, quarterly, and bi-annual bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly group rewards and recognition.
  • Long service awards.
  • Development courses with national qualifications.
  • 28 days holiday.
  • 40% instore uniform discount.
  • Discounted gym membership.
  • Group-wide 20% discount across all Frasers Group brands.