Customer Service Representative
1 week ago
We are seeking a Customer Advisor to join our team at a leading Public Sector Client in Hanley, Stoke on Trent. This is a temporary role for 5 months, Monday to Friday, with a 37-hour week.
Key Responsibilities:- Provide an accessible and inclusive service to service users, offering clear signposting and guidance to resolve their queries.
- Process and update high-volume case details accurately and efficiently.
- Deal with short-term needs of service users, providing information to resolve their queries.
- Work in a contact centre environment, handling telephone-based queries.
- Resilient and proactive nature, with excellent communication skills.
- Ability to explain processes clearly, ensuring customers understand what to expect.
- Previous contact centre experience is desirable, but strong customer service skills are essential.
- A clear DBS and three years' referencing are required.
This role offers an 8-week on-site induction through our training academy, providing full training and support. If you have the experience and skills required, please apply today.
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Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Meridian Business Support. As a key member of our Customer Contact team, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Process customer orders and updates in a...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Meridian Business Support. As a key member of our Customer Contact team, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Process customer orders and updates in a...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Meridian Business Support. As a Contact Centre Advisor, you will play a vital role in supporting our client's Customer Contact team during a busy period.Key Responsibilities:Process orders and update systems efficientlyManage group...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Meridian Business Support. As a Contact Centre Advisor, you will play a vital role in supporting our client's Customer Contact team during a busy period.Key Responsibilities:Process orders and update systems efficientlyManage group...
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Description**Job Title:** Customer Support Representative**Job Summary:** We are seeking a highly skilled and experienced Customer Support Representative to join our team at Safer Hand Solutions Ltd. As a Customer Support Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time**Job Title:** Customer Support Representative**Job Summary:** Safer Hand Solutions Ltd is seeking an experienced Customer Support Representative to join their dedicated team and department. As a key player within their industry-leading, wider global group, they provide comprehensive support services within the manufacturing/industrial industry.**Key...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time**Job Title:** Customer Support Representative**Job Summary:** Safer Hand Solutions Ltd is seeking an experienced Customer Support Representative to join their dedicated team and department. As a key player within their industry-leading, wider global group, they provide comprehensive support services within the manufacturing/industrial industry.**Key...
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Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Title: Customer Support RepresentativeJob Summary:We are seeking an experienced Customer Support Representative to join our dedicated team at Safer Hand Solutions Ltd. As a key player in the industry, we provide comprehensive support services within the manufacturing and industrial sectors.Key Responsibilities:Handle customer inquiries and assess...
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Customer Service Representatives
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Limited Full timeWe are seeking experienced Customer Service Representatives to join our client's customer contact team at Meridian Business Support Limited. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients' customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Assisted Sales team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through our webchat channel.Key ResponsibilitiesIdentify customer needs and determine appropriate actions for...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeCustomer Service Home Connections RoleWe're looking for a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and providing exceptional...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeCustomer Service Home Connections RoleWe're looking for a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and providing exceptional...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time{"title": "Customer Service Representative", "description": "Key Responsibilities:Provide exceptional customer service by answering incoming calls and addressing customer inquiries and concerns.Document and update records in an organized manner.Maintain a positive and friendly rapport with customers, ensuring a high level of customer satisfaction.Collaborate...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time{"title": "Customer Service Representative", "description": "Key Responsibilities:Provide exceptional customer service by answering incoming calls and addressing customer inquiries and concerns.Document and update records in an organized manner.Maintain a positive and friendly rapport with customers, ensuring a high level of customer satisfaction.Collaborate...
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Customer Service Representative
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob DescriptionRole OverviewWe are seeking a skilled Customer Service Representative to join our Home Connections Team in Stoke-on-Trent. As a key member of our team, you will be responsible for guiding new customers through the onboarding process, providing exceptional support and resolving any issues that may arise.Key ResponsibilitiesProvide top-notch...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob DescriptionRole OverviewWe are seeking a skilled Customer Service Representative to join our Home Connections Team in Stoke-on-Trent. As a key member of our team, you will be responsible for guiding new customers through the onboarding process, providing exceptional support and resolving any issues that may arise.Key ResponsibilitiesProvide top-notch...