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Automotive Repair Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Automotive Repair Operations Manager to join our team at Steer Automotive Group. As a key member of our management team, you will be responsible for overseeing the daily operations of our busy workshop, ensuring all vehicle repairs and maintenance are completed efficiently, on time, and to the highest standards.
About the Role
As an Automotive Repair Operations Manager, you will be responsible for:
- Workflow Coordination: Manage the daily operations of the workshop, ensuring a smooth workflow and timely completion of all repairs and services.
- Job Allocation: Assign tasks to technicians based on their skills and experience to maximize efficiency and resource utilization.
- Quality Control: Conduct quality checks to ensure all repairs meet company, manufacturer, and industry standards.
- Communication: Act as the liaison between service advisors and technicians, providing customers with accurate updates on the status of their vehicles.
- Health and Safety Compliance: Ensure adherence to health and safety regulations and promote safe working practices within the workshop.
- Inventory Management: Oversee stock levels and assist the parts team in ordering necessary parts and supplies to maintain seamless operations.
- Staff Training and Development: Mentor new staff, identify training needs, and foster a positive, productive work environment.
About You
To be successful in this role, you will need:
- A strong technical background with comprehensive knowledge of vehicle systems and repairs.
- Exceptional organizational and leadership skills.
- The ability to work well under pressure and manage multiple tasks simultaneously.
- Excellent written and verbal communication skills.
- A thorough understanding of health and safety regulations and risk assessments.
- Proficiency in using workshop management software and other relevant computer applications.
- A valid full UK driving licence.
What We Offer
As a member of our team, you will have the opportunity to work with a leading automotive repair business, renowned for its high-quality service and commitment to customer satisfaction. You will also have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.
