Anti Money Laundering/Fraud Investigator
2 months ago
About The Hut Group
The Hut Group is a fast-paced, global technology company that specializes in taking brands directly to consumers. Our portfolio includes leading brands and sites such as Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle all aspects of our business in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This allows us to maintain complete control and ensure the highest level of quality and efficiency.
About Online Fraud
Online fraud is a significant concern, with 4.5 million cases reported in the UK alone. As payment and transaction mechanisms become more complex, the risk of fraud grows. It's essential to have a robust system in place to detect and prevent fraudulent activities.
About the Fraud Department
The Fraud Department at The Hut Group plays a critical role in preventing and detecting online fraud. Our team works closely with various departments, including Audit, Human Resources, Information Security, and Finance, to ensure a comprehensive approach to fraud prevention and detection.
About the Role
The Fraud Investigations team is responsible for detecting and investigating online fraud. We're looking for a skilled investigator with experience in identifying and preventing financial crimes. The ideal candidate will have a strong understanding of financial systems and processes, as well as excellent analytical and communication skills.
Key Responsibilities:
- Support the Fraud Department in detecting and investigating online fraud
- Assess and resolve referrals for investigation from the Fraud Team and Customer Service
- Work closely with the Fraud data science and engineering teams to develop prevention strategies and identify patterns of fraud and abuse
- Review and monitor BI reports to stay up-to-date with current threats to the business and take appropriate actions
- Conduct brand protection activities, such as marketplace audits and proactive detection of online groups and forums
- Monitor and investigate THG misuse of staff discount and other benefits
- Proactively monitor sales queues for organized fraud or decisional issues and report findings to relevant management
Requirements:
- Excellent communication and interpersonal skills
- Experience with Open Source Intelligence
- Experience conducting investigations or investigative experience in a similar role (Finance/Audit/Compliance)
- Certification such as ACFS or CFE (or equivalent)
- Experience producing high-quality reports and proficiency in the Microsoft family of products (Outlook, Word, PowerPoint, Excel, Access, One Note)
- Familiarity with brand protection and channel distribution concepts
- Ability to maintain utmost confidentiality
- Familiarity with AML would be beneficial
- A demonstrated ability to work effectively in a fast-changing environment
- A natural inclination to and affinity for all things fraud: ability to think like a fraudster and anticipate vulnerabilities and potential exploitation
- An apolitical team player who doesn't get rattled easily and focuses on getting things done
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