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Evening Operations Supervisor

3 months ago

Liverpool, Liverpool, United Kingdom Morrisons Full time
About The Role
At Morrisons, we take pride in our journey from a local market stall to becoming the UK's fourth largest supermarket chain. We are dedicated to serving our customers across the UK through nearly 500 stores and a comprehensive online delivery service.

Our primary focus is on food and grocery, and we uniquely manage the sourcing and processing of most of the fresh produce we offer through our own manufacturing facilities.

We are seeking a dedicated Evening Operations Supervisor to contribute to our ongoing growth and success. In collaboration with fellow managers, you will foster a supportive and performance-oriented environment within the department. Our Evening Operations Supervisors inspire and empower team members, instilling confidence in their roles.

Key Responsibilities:
- Champion a customer-first approach, ensuring exceptional service delivery.
- Actively listen to customer feedback and respond appropriately.
- Maintain optimal product availability throughout the store.
- Collaborate with other managers to cultivate a supportive and high-performing department.
- Oversee all personnel routines, including scheduling, attendance, performance, and talent discussions.
- Provide training to equip team members with the skills and confidence needed for their roles.
- Enable team members to work effectively across various departments.
- Identify and nurture talent within the department.
- Build strong relationships with other operational departments.
- Lead the team to achieve outstanding performance against departmental targets.
- Take on a leadership role within the store.

What We Offer:
We recognize the vital role you will play in our business and the significant impact you will have on our success. In return, we provide excellent training, support, and ongoing development opportunities, along with a competitive salary and an attractive benefits package.

Our benefits include a generous bonus structure, a comprehensive pension scheme, private healthcare, and a colleague discount that you can share with friends and family.

About You
Whether you have experience in retail, hospitality, or the service industry, if you are passionate about delivering outstanding customer service, we want to hear from you.

Essential Qualifications:
- Proven experience managing a team in a dynamic environment.
- Strong communication skills to share knowledge and best practices.
- Ability to build and maintain relationships with key stakeholders while remaining adaptable.
- Flexibility to embrace change and challenge effectively.

As a manager, you will actively listen to and respond to the needs of both customers and colleagues. We are an equal opportunities employer and welcome applications from all sections of the community.

About The Company
For over a century, we have been dedicated to providing our customers with a unique shopping experience. With nearly 500 stores across the UK, our retail teams work collaboratively to deliver essential food items, exceptional service, and a vibrant atmosphere that keeps customers returning.

As the UK's fourth largest supermarket, we pride ourselves on offering great value and high-quality fresh food and groceries to millions of customers each week. Our commitment to freshness sets us apart, as we prepare more fresh food in-store than any other supermarket.

While the work is challenging and fast-paced, our friendly team is dedicated to exceeding customer expectations. At Morrisons, we believe in investing in our colleagues through industry-leading training programs, providing opportunities for career advancement. Many of our store managers began their journey on the shop floor, equipping them with the knowledge to support both colleagues and customers effectively.