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Product Information and Data Manager
2 months ago
Product Information and Data Manager
Zachary Daniels is seeking an experienced Product Information and Data Manager to join our Digital Experience Team. As a key member of our team, you will be responsible for creating, maintaining, governing, and reporting data standards to deliver world-class product data in digital and production channels.
Key Responsibilities- Data Improvement Programme
- Create a programme of data improvements and work with the development team to prioritise and implement any data projects.
- Data Standards and Governance
- Ensure that all product data is maintained to specified standards and ensure existing product data is updated and refreshed as necessary to reflect a data enrichment plan and product data improvement strategy.
- Product Data Templates
- Ensure product data templates are created, maintained, and updated as necessary with digital best practices and agreed category structures.
- Data Insight and Management
- Provide reports and templates to assist with ongoing data insight and management.
- Stakeholder Management
- Act as the primary point of contact for product data for the Digital and Marketing teams and work closely with the Commercial Operations team.
- Data-Related KPIs and Reporting
- Lead in defining and leading the progress of data-related KPIs and reporting mechanisms - tracking data enrichment and improvements vs benchmarked KPIs - share outputs with leadership teams.
- Data Education and Support
- Provide support, training, and education for all functional areas/stakeholders as needed on data standards and good data practice.
- Onboarding and Troubleshooting
- Support the onboarding of new products, suppliers, and brands - working where necessary with Suppliers, Digital Teams, and Commercial teams to ensure all onboarding is effective and consistent with agreed data standards.
- Troubleshoot system issues and provide timely resolutions, working with IT to ensure the smooth transfer and loading of product data and imagery.
- Team Leadership
- Line manage a Digital Data Executive.
- Industry Experience
- Experience of working across digital marketplaces.
- Soft Skills
- Competent at building strong relationships and resolving issues.
- Technical Skills
- Proficient in acquiring, organising, and maintaining large volumes of product data.
- Project Management
- Highly organised and process-focused, with a desire for continuous improvement - great planner and project manager, able to take complex plans and articulate them clearly.
- Attention to Detail
- Customer-focused with great attention to detail and tireless in ensuring that high benchmarks for quality are maintained.
- Data Analytics
- Knowledge of data analytics packages (e.g., SQL, GA).
In return, you will get the opportunity to work with a leading UK Retail brand and contribute to the success of our Digital Experience Team.
