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Respiratory Team Administrator

2 months ago


Bristol, Bristol, United Kingdom Sirona care & health CIC Full time
Job Summary

An exciting opportunity has arisen for an experienced administrator to join our Respiratory team as a key member of our administrative support team. As a Respiratory Team Administrator, you will play a vital role in supporting the delivery of high-quality care to patients with respiratory conditions.

Main Responsibilities
  • Manage referral pathways and bookings for the team, ensuring seamless communication and coordination.
  • Provide administrative support for the team, including data input, document management, and minute-taking.
  • Develop and maintain relationships with external agencies and organizations to ensure effective collaboration and service delivery.
  • Provide exceptional customer service to patients, carers, and staff from other agencies, responding to telephone enquiries and addressing communication difficulties.
  • Support senior administrators and other team members in their roles, providing guidance and expertise as needed.
  • Utilize computer systems to input and retrieve service user information, ensuring accurate and up-to-date records.
  • Take minutes and type formal minutes from given, audio, or copy, ensuring clarity and accuracy.
  • Produce resources and letters, including reports and other documentation, as required.
  • Maintain spreadsheets and data input, ensuring accuracy and efficiency.
About Us

Sirona care & health CIC is a leading provider of adult and children's community services, dedicated to delivering high-quality care and support to our communities. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of exceptional patient care and service excellence.

Person Specification
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, carers, and staff.
  • Proven administration experience in a busy, customer-focused environment, with a strong understanding of administrative processes and procedures.
  • Ability to handle telephone enquiries and respond to communication difficulties, providing exceptional customer service.
  • Task-associated problem-solving skills, with the ability to think critically and creatively.
  • Experience of developing relationships with external agencies and organizations, with a strong understanding of collaboration and service delivery.