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Field Service Technician

2 months ago

Leeds, Leeds, United Kingdom TSG UK Solutions Ltd Full time
{"title": "Field Service Technician", "description": "Unlock Your Potential with TSG UK Solutions Ltd

Are you looking for a challenging role that offers opportunities for growth and development?

TSG UK Solutions Ltd is the sole installation service provider for Karcher commercial vehicle washing facilities nationwide, and we are expanding our field service teams to deliver exceptional solutions to our customers.

This is a fantastic opportunity for a Leeds (or surrounds) based Field Service Technician to join our dynamic team and embark on a career journey with a clear roadmap.

Key Responsibilities:

  • Conduct daily diagnostic testing, troubleshooting, and repair of vehicle wash equipment, including bus, car, and HGV jet and roll-over washing facilities.
  • Commission new equipment related to jet and roll-over washing facilities.
  • Maintain and enhance customer relationships.
  • Produce timely and accurate service reports.
  • Ensure all calls are attended promptly and within set SLAs.
  • Ensure all company equipment is properly maintained and in good working order at all times.
  • Ensure compliance with set HSSE guidelines.

Requirements:

  • Mechanical/Electrical Engineering HNC/HND (equivalent) and/or relevant experience.
  • Technical awareness.
  • Confident in the use of hand tools.
  • Strong customer service skills with the ability to interact confidently and professionally with end customers.
  • Flexible approach with the ability to work alone or as part of a team.
  • Good communication skills.
  • Understanding of PC hardware, networking, and IT troubleshooting a plus.

About Us:

TSG UK Solutions Ltd is an equal opportunity employer committed to the equal treatment of all current and prospective employees. We recognize the value of a diverse and inclusive workforce and strongly encourage suitably qualified applicants from a wide range of backgrounds to join us.", "lang_code": "en-US"}