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Fragrance Department Supervisor

2 months ago


Dartford, Kent, United Kingdom Sephora Full time
About the Role

Sephora is seeking a highly skilled and motivated Fragrance Department Supervisor to join our team. As a key member of our retail leadership team, you will be responsible for overseeing and managing a team of Beauty Advisors in the Fragrance Department of a Sephora store.

Key Responsibilities
  • Team Leadership: Lead, train, and mentor a team of Beauty Advisors, ensuring they deliver exceptional customer service and meet sales targets.
  • Sales and Customer Service: Drive fragrance sales by actively engaging with customers, offering personalized recommendations, and demonstrating product knowledge.
  • Product Knowledge & Visual Merchandising: Stay up-to-date with the latest fragrance trends, brands, and product knowledge, and train and educate team members on product features, benefits, and application techniques.
  • Operational Efficiency: Ensure compliance with Sephora's policies and procedures, including cash handling, inventory management, and loss prevention.
Requirements
  • Proven experience in a leadership role, preferably in the beauty or retail industry.
  • Passion for fragrances and a strong understanding of the beauty industry.
  • Excellent communication, interpersonal, and customer service skills.
  • Sales-driven mindset with a track record of meeting and exceeding targets.
  • Strong leadership abilities with the ability to motivate and inspire a team.
About Sephora

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. We are united by a common goal - to reimagine the future of beauty.

We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora is proud to be an equal opportunity workplace for all.