Energy Analyst

2 weeks ago

Guildford, Surrey, United Kingdom Tate Full time

**Energy Analyst Opportunity**

We are seeking a detail-oriented and analytical professional to join our team at Tate as an Energy Analyst. This role is based in Guildford, Surrey, and involves working with customers' energy costs, requiring strong data analysis skills.

**Key Responsibilities:**

  • Analyse customer gas and power bills, identifying key components and charges
  • Research and understand market trends and regulatory changes that impact energy pricing
  • Track the impact of new fees and market fluctuations on customer bills, communicating these changes effectively to customers
  • Develop and maintain accurate spreadsheets to analyse and track customer energy consumption data
  • Respond to customer inquiries regarding their bills and energy usage
  • Communicate effectively with suppliers to clarify any discrepancies or issues related to customer bills

**Requirements:**

  • Strong understanding of the Billings process (gas and power bills would be a distinctive advantage)
  • Proficiency in Microsoft Excel, with the ability to create and manipulate complex spreadsheets to analyse contract data
  • Excellent analytical and problem-solving skills
  • Strong attention to detail and accuracy
  • Excellent communication skills, both written and verbal
  • Customer service experience with a focus on providing clear and professional communication
  • Ability to work independently and as part of a team

**What We Offer:**

  • Full support and training will be provided
  • Hybrid working arrangement
  • Opportunity to work with a great team at Tate

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