Assistant Manager
23 hours ago
We are seeking an experienced Assistant Manager to join our team at Loungers. As a key member of our management team, you will play a vital role in maintaining the high standards of our lounges and delivering exceptional customer experiences.
Key Responsibilities- Support the General Manager in maintaining high standards across the team
- Deliver 14 great shifts to ensure every customer leaves happy
- Support the day-to-day running of the lounge, including rotas, team engagement, and customer feedback
- Drive sales, team retention, training, customer service, and maintain high standards
- Involved in recruitment and HR, paperwork and reporting, and NPS
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off
- Experience as an Assistant Manager, Deputy Manager, or Supervisor in a restaurant, bar, cafe, or coffee shop environment
- Knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS
- Excellent communication skills and ability to build rapport and trust
- Self-motivator working at pace with limited supervision while adhering to pressure and timescales
If you're passionate about hospitality and have a flair for talent spotting, we'd love to hear from you
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