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HR Business Partner

2 months ago

Glasgow, Glasgow City, United Kingdom Intrum Full time

About the Role:

Intrum is seeking an experienced HR Business Partner to join our UK HR team in Glasgow. As a key member of our team, you will play a pivotal role in driving HR excellence and supporting the business in achieving its goals.

Key Responsibilities:

  • Provide expert HR advice and guidance to senior stakeholders and line managers on various aspects of people management, including employee relations, development, and coaching.
  • Lead on intricate HR projects, such as organisational restructuring, policy development, and implementation, ensuring compliance and effective communication.
  • Manage TUPE consultations and processes, ensuring all legal aspects are covered and stakeholders are informed.
  • Build and maintain strong relationships with senior stakeholders across the business, fostering a positive work environment and driving employee engagement.
  • Provide support to operational areas, including Customer Contact Centres and business support functions, ensuring effective HR services and solutions.
  • Manage ER casework, including disciplinary actions, grievances, performance management, and absence management, ensuring fair and consistent outcomes.
  • Collaborate closely with the Head of HR Business Partnering to develop and execute strategic HR initiatives, including management coaching and employee engagement sessions.
  • Provide insightful HR-related data analysis, highlighting key trends and areas of focus to inform business decisions.
  • Ensure compliance with the FCA principle of Consumer Duty, driving good customer outcomes across all aspects of services that impact customers.

Requirements:

  • Robust background as an HR Business Partner with sound generalist experience, demonstrating proficiency across various HR functions.
  • Significant experience in TUPE consultations with end-to-end process management.
  • Education, coaching, and partnering with managers on performance management and employee goals.
  • Expertise in employee relations, development, and coaching.
  • Strong background in HR policy management and working with line managers to apply in a business setting.
  • Deep knowledge of core HR processes, including performance calibration, compensation cycle, and succession planning.
  • Displays strong knowledge and supports organisational re-design and restructuring.
  • CIPD Qualification: Being CIPD qualified at Level 5 or having equivalent demonstrable experience.

What We Offer:

  • Lifestyle: A competitive salary and attractive benefits package, including 33 days' holidays, gadget schemes, contributory workplace pension scheme, and more.
  • Opportunities to Grow: Training and coaching for personal development and progression, employee recognition programmes, and a supportive, open, and value-driven culture.
  • Health: Access to private medical insurance, life assurance, and more.
  • Wellbeing: Discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme.

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. We help companies get paid and support people with their late payments, leading the way to a sound economy and playing a critical role in society at large.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work, and reference checks as part of our pre-employment screening.