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Bar Team Member

2 months ago

Stroud, Gloucestershire, United Kingdom Loungers Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Bar and Waiting Team Member. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.

Key Responsibilities
  • Provide exceptional customer service and ensure that every guest has a memorable experience
  • Work collaboratively with the management team and other staff members to achieve sales targets and deliver high-quality service
  • Develop and maintain a thorough knowledge of our menu and drinks offerings to make informed recommendations to guests
  • Manage cash and card transactions accurately and efficiently
  • Contribute to a positive and inclusive team culture by promoting a culture of respect, empathy, and open communication
What We Offer
  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licensed Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
What We're Looking For
  • Bags of energy, your own personality - and we can teach you the rest
  • A natural talent and passion for hospitality
  • Extremely driven and relentless at overcoming challenges or obstacles
  • Good communication skills with the ability to build rapport and trust
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok