Field Service Technician
3 days ago
Job Title: Field Service Technician - Bus Transmission Systems
Company: Orion Electrotech Ltd
Location: North England (North M25 Radius)
Job Type: Full-time
Salary: £50-60K DOE + Company Vehicle + Annual Bonus
Working Hours: 41 Hour Week - Monday to Thursday, 8am to 5pm, Friday 8am to 3:30pm
Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Orion Electrotech Ltd. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers in the North of England. You will be working on bus transmission systems, diagnosing and fixing problems at customer locations and other sites.
Key Responsibilities- Provide technical support and maintenance services to customers in the North of England
- Diagnose and fix problems at customer locations and other sites
- Replace large parts or systems when needed
- Help introduce new products to the market
- Work with the sales team to promote product performance and share service opportunities
- Offer technical support and advice to sales staff
- Build and maintain good relationships with customers
- Report safety issues to Health & Safety managers
- Work with customers to minimize vehicle downtime
- Follow health, safety, and environmental guidelines
- Complete jobs at company workshops when required
- Finish paperwork and engineering reports on time
- Manage work expenses and keep track of stock levels
- Maintain company vehicles according to policies
- Perform stock checks and share product knowledge with colleagues
- Be ready to work flexible hours, including extra or unsociable hours when needed
- Report any quality issues during work assignments
- Stay up to date with assigned training programs
- Always represent the company in a positive and professional manner
- Completed engineering apprenticeship as minimum, level 5 qualification (or higher)/HND/HNC, DipHE
- Background in field services and engineering
- Experience with electric vehicles
- Excellent diagnostic capabilities
- Good IT skills
- Full UK driving licence
- 20 days holiday
- Pensions
- Life Assurance
- Salary/Bonus Sacrifice
- Private Health Care
- Dental Health Care
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