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Customer Service Representative
2 months ago
An exciting opportunity for an experienced professional to join Recruitment Helpline as a Helpdesk Co-ordinator.
About the Company:
Recruitment Helpline is a well-established organization providing a range of services to various sectors, including mechanical, electrical, fabric, and management services.
We are currently seeking a skilled Helpdesk Co-ordinator to join our team, responsible for assisting with scheduling routine maintenance, arranging reactive call-outs, managing engineer diaries, and providing administrative support.
Key Responsibilities:
- Assist the helpdesk team with scheduling routine maintenance for contract clients
- Arrange reactive call-outs and manage engineer diaries
- Deal with incoming calls and provide administrative support
- Provide quotations to clients for remedial works
- Raise purchase orders and order materials
Requirements:
- Previous experience in a similar position is preferred
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
