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Sales Support Team Member

2 months ago


Poole, Poole, United Kingdom Decathlon Full time
ARE YOU PASSIONATE ABOUT SPORTS AND CUSTOMER SERVICE? JOIN OUR TEAM

As a Sales Support Team Member, your primary goal will be to deliver exceptional service to our customers, both in-store and online. Your role is crucial in ensuring that every customer departs satisfied with their experience and our products.

What You Will Gain:

Career Development - At Decathlon, you have the freedom to shape your career journey, whether you aim to become a customer service leader or pursue higher management roles - the possibilities for advancement are limitless. Profit Sharing - We are a united international family that shares the profits we generate with our employees. Team Sports Activities - We regularly engage in sports together and host team-building events. Quarterly Incentives Secure Employment with Fair Compensation - We prioritize stable contracts over zero-hour agreements. Bicycle Commuting Program - Enjoy a 25% discount on a bike of your choice. 30% Employee Discount on Decathlon merchandise.

Your Key Responsibilities:

Customer Interaction - Utilize your enthusiasm for sports to share insights and experiences with customers. With our comprehensive product training, you will provide top-notch technical advice for the sports you specialize in. As Decathlon evolves into an omnichannel retailer, it's vital that our sales support team can assist customers across all shopping platforms, whether in-store or online. Inventory Management - Regardless of your employment status, every Sales Support Team Member is encouraged to take initiative in managing stock levels and pricing, ensuring an organized and accessible shopping environment for our customers. Collaborative Team Member - You will work alongside a team of dedicated Sales Support Team Members, sharing a passion for sports and celebrating achievements together, making teamwork essential in our fast-paced environment.

Interested in joining us? Here’s the profile we are looking for...

Who Are You?

A sports enthusiast eager to integrate your passion into your work. A personable individual willing to go above and beyond for customers. Someone seeking a unique retail career experience. A problem solver with strong communication abilities. A team player who can thrive during peak times (weekends and holidays). Additional Information:

As a Sales Support Team Member, you will be expected to work standard retail hours, including evenings and weekends. This role will be primarily based on the shop floor, adhering to all Covid-19 safety protocols to ensure the well-being of our team and customers.

IF YOU ARE PASSIONATE ABOUT SPORTS AND CUSTOMER SERVICE, WE WOULD LOVE TO HEAR FROM YOU