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Patient Services Assistant

2 months ago


Scarborough, North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time
Job Summary

An exciting opportunity has arisen for Patient Services Assistants to join our team at York and Scarborough Teaching Hospitals NHS Foundation Trust.

This role will involve working as part of an integrated team, guided by local and Trust policy and procedure, to provide high-quality patient care and support.

Main Responsibilities

The successful candidate will be responsible for:

  • Supporting patients with their nutrition needs, including taking on the role of 'nutrition coordinator' at mealtimes and liaising with nursing staff to ensure patients are ready to eat.
  • Assisting patients at mealtimes and helping them with food where appropriate.
  • Working alongside nursing staff to promote 'first a drink' and helping patients with drinks to support hydration.
  • Supporting patients to complete their menus and ensuring that the correct menus are ordered.
  • Completing food and fluid charts and escalating concerns to nursing staff.
  • Keeping nutrition boards up to date.
About Us

We offer a range of benefits to support our staff, including access to the NHS Pension Scheme, 27 days holiday rising to 33 days, and a generous relocation package for hard-to-fill positions.

We are committed to developing a more diverse workforce and welcome applications from everyone. We offer flexible working arrangements and are an Armed Forces Friendly Employer.

Person Specification

The ideal candidate will have:

  • Able to work alone and as part of a team.
  • Previous experience of working with people.
  • Basic IT skills.
  • Effective oral and written communication skills.

Desirable qualifications include a basic understanding of infection control and knowledge of the NHS and Local Trust.