Job Summary

The primary role is in the administration of the non-obstetric ultrasound service, aligning with the AQP contract and agreed practice protocols, while providing administrative support and services to the multidisciplinary team. The role will involve a three-day USS/two-day admin split.

Main Duties of the Job

Ultrasound Role:

• Receive, monitor, and record incoming referrals to the service.
• Prepare daily triage sheets and send to sonographers to action.
• Book appointments by letter and advise preparation details.
• Process result reports following clinics and disseminate as appropriate.
• Enter data following all clinics into the appropriate spreadsheet for billing.
• Answer the dedicated service telephone, dealing with all queries.
• Regularly liaise with sonographers to ensure service requirements are being met, images are downloaded, cleaning folders, and audits are completed.
• Liaise with sites to ensure monthly room allocations are booked.
• Prepare monthly rotas.
• End-of-month invoicing and reporting to the Clinical Commissioning Group (CCG).
• Check and authorize sonographer and room rental invoices.
• Stock control of service consumables.
• Undertake any other additional duties as requested by the management team or partners.

Administrative Role:

Responsibilities include undertaking a wide range of administrative duties and providing general support to the multidisciplinary team.

About Us

White Cliffs Medical Centre is a purpose-built medical facility located in a short distance from Dover town centre. The centre consists of two partners, four nurses, a nursing associate, and two healthcare assistants. We also have a branch surgery in Shepherdswell, which is a dispensing practice.

We are a busy practice with a hardworking, dedicated, and supportive team of reception/admin/dispensary staff, as well as our clinical team. We work closely with our Primary Care Network to deliver high standards of care to our patient population.

We have been rated good by the Care Quality Commission (CQC).

Job Responsibilities

• Receive, monitor, and record incoming referrals to the service.
• Prepare daily triage sheets and send to sonographers to action.
• Book appointments by letter and advise preparation details.
• Process result reports following clinics and disseminate as appropriate.
• Enter data following all clinics into the appropriate spreadsheet for billing.
• Answer the dedicated service telephone, dealing with all queries.
• Regularly liaise with sonographers to ensure service requirements are being met, images are downloaded, cleaning folders, and audits are completed.
• Liaise with sites to ensure monthly room allocations are booked.
• Prepare monthly rotas.
• End-of-month invoicing and reporting to the Clinical Commissioning Group (CCG).
• Check and authorize sonographer and room rental invoices.
• Stock control of service consumables.
• Occasional reception/admin cover.
• Undertake any other additional duties as requested by the management team or partners.

Person Specification

Qualifications

Essential

• Education to GCSE level or equivalent.

Desirable

• GCSE Mathematics & English (C or above).
• AMSPAR Receptionists Qualification.
• NVQ Level 2 in Health and Social Care.

Experience

Essential

• Experience of working with the general public.

Desirable

• Experience of administrative/receptionist duties.
• Experience of working in a healthcare setting.