Customer Service Representative

2 days ago


Edinburgh, Edinburgh, United Kingdom Pertemps Full time
Customer Service Role at Valley Park Community Centre

We are seeking a skilled customer service professional to join our team at Valley Park Community Centre. As a customer-facing representative, you will be responsible for delivering exceptional service to visitors and centre users.

Key Responsibilities:
  • Provide Excellent Customer Service: Engage with visitors and centre users, responding to their queries and concerns in a professional and courteous manner.
  • Manage Cash Transactions: Handle cash payments and maintain accurate records, ensuring the smooth operation of the centre.
  • Support Centre Activities: Assist with the planning and delivery of centre activities, providing a positive experience for users.
  • Work Independently: Manage tasks and responsibilities with minimal supervision, demonstrating initiative and problem-solving skills.
  • Utilise PC Software: Use PC software to support administrative tasks, including email and Microsoft Office.
Requirements:
  • Customer Service Experience: Proven experience in delivering exceptional customer service in a fast-paced environment.
  • Cash Handling: Ability to handle cash transactions accurately and efficiently.
  • PC Skills: Good proficiency in PC software, including Microsoft Office and email.
  • Independence: Ability to work independently, with minimal supervision.

This role offers a dynamic work environment and the opportunity to make a positive impact on the local community.



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