Field Operations Manager

3 weeks ago


Exeter, Devon, United Kingdom Anglian Home Improvements Full time
Job Title: Field Operations Manager

Anglian Home Improvements is seeking a highly skilled Field Operations Manager to join our team. As a key member of our operations team, you will play a pivotal role in ensuring that our customers receive exceptional service during the installation phase of their contracts.

Key Responsibilities:
  • Coordinate and oversee the installation process to ensure timely completion and high-quality results.
  • Manage and motivate a team of installers to achieve exceptional customer satisfaction and quality standards.
  • Develop and implement processes to improve efficiency, productivity, and customer satisfaction.
  • Collaborate with senior management to resolve customer complaints and improve overall customer experience.
  • Monitor and report on key performance indicators, including quality, timeliness, and customer satisfaction.
Requirements:
  • 2+ years of experience in a similar role or in a high-volume residential or construction project.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Highly competitive salary and benefits package.
Why Join Us?

At Anglian Home Improvements, we offer a comprehensive benefits package, including a competitive salary, 31 days of holiday, and a company car. We also offer opportunities for career development and continuous learning. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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