Sales Associate
2 days ago
About Smyths Toys
Smyths Toys is a leading retailer of toys and games, dedicated to providing an exceptional shopping experience for customers of all ages.
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at our new store in Uxbridge, London. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and working collaboratively with the team to achieve sales targets.
Key Responsibilities
- Provide a high level of customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Assist customers in finding products, answering questions, and making recommendations to drive sales.
- Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
- Work collaboratively with the team to achieve sales targets, maintaining a positive and supportive attitude.
- Contribute to the maintenance of a clean and tidy store environment, adhering to health and safety standards.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
Requirements
- Previous retail experience, preferably in a sales or customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills and accuracy when handling cash and credit card transactions.
- Ability to lift and move products, as required.
What We Offer
- A competitive hourly rate.
- A comprehensive training program, including product knowledge and sales techniques.
- Ongoing support and development opportunities.
- A fun and dynamic work environment, with a team-oriented culture.
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