Store Operations Manager
2 months ago
Aspiga UK is a leading ethical and sustainable contemporary clothing company creating wearable, stylish and timeless collections for women and men using natural and organic materials.
We are committed to responsible fashion practices, partnering with artisans and suppliers to create stylish clothing collections using natural, organic, and sustainable materials.
Our company values include a passion for sustainability, a commitment to people and the planet, and a drive to lead the way in sustainable and ethical fashion.
Job SummaryWe are seeking an experienced retail manager to run our Winchester store, with a proven track record of achieving sales and profit targets, managing staff, and driving commercial opportunities.
Key Responsibilities- Store Management: Effectively manage the Winchester store to ensure all sales and profit targets are achieved.
- Staff Management: Recruit and manage staff to create a strong roster of people to appropriately staff the store.
- Merchandising and Inventory: Manage staff hours against the budget provided and meet agreed sales targets for the shop. Focus on the sustainability of fitouts and displays so it is tangible at point of sale.
- Customer Experience: Ensure that all shop staff work to the Aspiga customer experience and brand guidelines, providing motivation and coaching as required.
- Brand Representation: Represent the brand's values, adhering to company procedures and policies.
- Commercial Opportunities: Actively develop Aspiga's profile by seeking opportunities to engage with customers, increase conversion, and collaborate strategically within the store's local community.
- Marketing and Promotion: Promote marketing materials and ensure customer names are signed up to the email database.
- Stock Management: Undertake frequent stock takes, review best sellers, define collections/ranges with the Merchandiser, and provide feedback to the team in Head Office.
- Sustainability Knowledge: Demonstrate current knowledge of Aspiga's values on sustainability and ethical fashion in terms of materials used, production processes, and packaging practices.
- Experience in contemporary fashion or luxury retail management.
- Commercial acumen and confidence in driving KPIs, planning staff, and inventory management.
- Proven management skills with experience of building and motivating effective teams.
- Excellent communication skills with the ability to share the brand story and connect with our customers.
- Resilient and flexible attitude, able to work under pressure and adapt to meet deadlines.
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