Account Manager
2 months ago
About Us
Dale Farm is a leading dairy company supplying a wide range of consumer and food ingredients, including fresh milk, cheeses, milk powders, butter & dairy spreads, and ice cream into the UK, Irish, and international markets.
Our success is built on our people, and we have an exciting opportunity within our Ice Cream team, based at our Head Office.
About the Role
As a Key Account Manager, you will be responsible for managing the company's nominated key accounts across the retail convenience channel, driving sustainable and profitable sales aligned to Group strategy.
Key Responsibilities
- Take full responsibility of nominated accounts across the retail channel to deliver budgeted net margin, volume, and turnover across each category.
- Develop and maintain strong relationships with key strategic accounts, leveraging partnerships to drive forward retail strategy and category plans.
- Support on commercial projects and implement process improvements within the team remit.
- Manage and develop strong cross-functional relationships within Dale Farm to ensure optimum service levels to the customer.
- Provide accurate and timely weekly production forecasting by customer / SKU to manage stock availability.
- Annual Budget setting by volume and price across all customers at SKU level, as well as conducting ongoing regular reviews as required by the business.
- Any other duties as directed by the National Account Manager within the scope of the Commercial function.
About You
The Essential
The successful candidate should be educated to degree level (or equivalent) in a relevant discipline with minimum 2 years' management experience, and who can demonstrate successfully delivering within that role.
We are looking for a candidate that is effective at managing customer relationships and has experience within the FMCG/Dairy market.
The candidate will have honed excellent communication and interpersonal skills, with a proven track record of developing close working relationships with customers and colleagues.
They will be able to work effectively within a fast-paced environment, adapting quickly as and when challenges arise to find solutions and deliver against objectives.
Candidates should possess a sound knowledge and competency in IT to include advanced level in Microsoft Office (Excel, PowerPoint, and Word).
A full, clean UK driving license is essential.
Why Dale Farm?
We have a lot to offer at Dale Farm, not only to our farmer members that we support but also to our employees.
We are committed to a learning and development journey for all.
In addition to a competitive salary commensurate with the role and our standard benefits, we also offer benefits such as Life Assurance, full wellbeing support through our Employee Assistance Programme, and enhanced Maternity and Paternity leave.
We promote an open and supportive culture which is based on our core values:
Teamwork | Positivity | Resolve | Ambition | Curiosity | Accountability
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