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Fitness Coach
2 months ago
Job Summary:
Ballymore, a leading property developer, is seeking a highly motivated and experienced Fitness Coach to join our team at Royal Wharf. As a Fitness Coach, you will be responsible for providing exceptional customer service to our residents, supporting the Health Club Manager and Estate Management Team, and contributing to the development of our leisure services.
Key Responsibilities:
- Support the Health Club Manager and Estate Management Team with operational aspects of the leisure facility.
- Deliver a high level of customer care to all residents and guests.
- Follow health and safety guidelines to ensure the fitness club's facilities are safe for members/residents.
- Conduct health and safety checks, such as pool testing and general health and safety surveillance.
- Contribute to the development of the department by promoting leisure services to members and tracking their progress.
- Work as an integral part of the team, greeting and interacting with residents/guests, carrying out duties as specified, and ensuring the environment and equipment are maintained to the highest standards.
- Personal train clients when required.
- Teach exercise classes to residents/guests of the leisure facility.
- Conduct daily Sky Pool inspections and report everything back to the HCM.
- Be the first respondent in case of any emergency in the leisure facility.
- Be fully familiar with the services offered by the leisure facility/estate and serve as a customer service liaison between residents/guests and management.
- Carry out Gym inductions and Sky Pool inductions.
- Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work Act, Fire Cautions, COSHH, etc.
- Complete all procedural documentation on a timely basis (incident reports, maintenance requests, and shift changes, etc.).
- Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios, and any rooms/areas within the leisure facility.
- Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal headphones.
- If your shift ends and there is no replacement, you must remain in until appropriate cover has been identified and the HCM has been notified.
- Attend all departmental meetings and any other staff meetings, as arranged.
- Be able to recognize opportunities and refer, promote/sell PT, wellness, exercise classes, master classes, or any other service offered by the leisure facility.
- Continue your own ongoing education and training, in conjunction with that provided by the leisure facility/BPL.
- Cover the fitness reception when required.
- Able to cover Welcome Host when needed.
- The post-holder will be required to perform other duties to those listed above, for example, assisting with special events or functions, pool testing, assisting with the pool plant.
- The post holder may be required from time to time to work within other Estates Leisure facilities and therefore may not be based on one single site.
Requirements:
- Recognised fitness qualification Personal Trainer Level 3 or above.
- Proven ability to build strong working relationships with clients.
- Passionate, lively, approachable, and charismatic.
- Pro-active self-starter.
- Good team player.
- Ability to offer constructive advice to others.
- Good working knowledge of health & safety.
- Face to face customer services experience.
- Experience in delivering fitness training classes.
