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Data Insights Specialist

2 months ago

Nottingham, Nottingham, United Kingdom Shift F5 Ltd. Full time

About Us

At Shift F5 Ltd., our mission is centered around providing individuals with secure, transparent, and affordable financial solutions. We are committed to delivering exceptional customer outcomes through our customer-centric approach.

We leverage data analytics, credit file insights, and the personal touch of a human Underwriter to ensure every funded loan meets our high standards. Our team is dedicated to supporting our customers without relying on automated scripts or dialers, and we never charge late fees or default interest.

We take pride in maintaining one of the lowest complaint upheld rates in the industry and one of the best repayment rates.

If you are a dynamic Finance professional with a passion for excellence, we invite you to join our growing team and contribute to driving our business practices forward.

The Role

Key Responsibilities:

  • Monitor, analyze, and report on key performance indicators (KPIs) and metrics to measure the success of marketing efforts and adjust strategies as needed.
  • Manage and maintain customer data quality to ensure accurate and up-to-date information.
  • Conduct detailed analysis and trend reporting to identify patterns and insights that inform business strategies.
  • Provide regular reports on market trends, customer behavior, and campaign performance.
  • Interpret complex data sets and provide actionable insights to guide business decisions. Communicate findings to stakeholders in a clear and concise manner.
  • Evaluate the return on investment (ROI) of advertising spend across various channels. Use data to optimize budget allocation and improve overall marketing effectiveness.
  • Monitor and analyze website performance metrics. Optimize web pages to increase lead volume, enhance user experience, and improve conversion rates.