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Front of House Team Leader

2 months ago

Bootle, Sefton, United Kingdom Stonegate - Proper Pubs Full time

Front of House Team Leader - Hospitality Expert

Location: Our Pub

We are seeking an experienced Team Leader who can provide exceptional support to our team and deliver an outstanding guest experience.

Key Responsibilities:

  • Support and mentor team members to ensure excellent service standards
  • Collaborate with the management team to develop and implement strategies for guest satisfaction
  • Ensure compliance with company policies and procedures in the absence of management
  • Create a welcoming atmosphere for our guests

Requirements:

  • At least 18 years old
  • Passion for delivering exceptional guest experiences
  • Ability to work effectively in a team environment

About Us:

We are a leading operator of pubs, bars, and late-night venues in the UK, committed to providing a warm and welcoming environment for our guests. Our team is passionate about delivering exceptional service and creating memorable experiences for our customers.

What We Offer:

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program

About Our Company:

We are proud to be a part of Stonegate Group, a leading operator of pubs, bars, and late-night venues in the UK. Our company values include a commitment to excellence, teamwork, and customer satisfaction.