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SAP Basis Support Specialist

2 months ago

Manchester, United Kingdom The Config Team Full time

Position Title: SAP Basis Support Specialist

Type of Employment: Permanent

Work Location: Remote/UK based

Compensation: Competitive salary along with benefits and on-call remuneration

Role Summary:

Our mission is to exceed client expectations through exceptional support and service. The Config Team prides itself on being a reliable SAP Support partner. Our Support Specialists play a vital role in managing and fulfilling daily client needs, which include Service Requests, Incident Management, Problem Resolution, and Minor Adjustments in accordance with ITIL standards and Service Level Agreements.

We welcome candidates from end-user backgrounds to apply and learn more about this opportunity.

Key Responsibilities:

  • Oversee SAP support activities across various SAP modules, with a primary focus on SAP Basis.
  • Provide support for additional technologies, including a range of The Config Team products and mobile solutions.
  • Collaborate with third-party vendors for issue resolution as necessary.
  • Continuously monitor and manage team tasks to ensure timely delivery of high-quality support.
  • Assist Senior Consultants in client workshops and requirements gathering sessions when needed.
  • Support the team in organizing and delivering client demonstrations.
  • Stay informed about the latest advancements in SAP technology.


Required Skills, Experience, and Knowledge

Essential Qualifications:

  • Proficient in SAP Basis configuration, monitoring, optimization, and troubleshooting, including installations, upgrades, and maintenance of SAP systems.
  • Experience with SAP Security & Authorizations (SAP S&A) is highly beneficial.


About The Config Team:

We are a premier SAP Consultancy, dedicated to a people-oriented and collaborative culture that emphasizes employee well-being, continuous learning, and development, creating an outstanding workplace for our team members. Our goal is to impress our clients with the superior execution of SAP projects.

Reasons to Consider Joining The Config Team:

  • Recognized as an SAP Gold Partner
  • Accredited with Investors In People Gold
  • Excellent opportunities for career advancement and professional development
  • Chance to engage in project-based work and collaborate with diverse customer systems, including S/4 HANA


Discover more about Life At The Config Team on Glassdoor, where we proudly hold a 4.9 / 5 star rating.

Our Core Values:

Purpose: We are trusted to deliver impactful solutions that enhance the entire supply chain.

Mission: To delight our clients by providing outstanding SAP Supply Chain solutions that facilitate seamless data flow throughout their operations.

Vision: To be recognized as the leading team globally for delivering innovative logistics-related SAP solutions.

Values: Teamwork – Skills – People – Customers – Innovation – Results

If you are interested in learning more, we encourage you to reach out to us soon. We look forward to reviewing your CV.