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Server Support Specialist

2 months ago

Kent, United Kingdom SEVENOAKS SCHOOL Full time
Support and Server Analyst Role

We are seeking a highly skilled and experienced Support and Server Analyst to join our busy IT Team at Sevenoaks School. As a key member of our team, you will be responsible for providing technical support to our users and managing our server and cloud estate.

Key Responsibilities:
  • Provide timely and effective technical support to users, resolving issues and answering queries in a professional and courteous manner.
  • Manage and maintain our server and cloud infrastructure, ensuring optimal performance and uptime.
  • Collaborate with colleagues to identify and implement process improvements, ensuring efficient and effective IT operations.
  • Develop and maintain technical documentation, ensuring accurate and up-to-date information is available to the team.
Requirements:
  • Proven experience in a similar role, with a strong understanding of server and cloud technologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical colleagues.
  • Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.

Please note that applicants must complete the full application form and attach an updated CV to be considered for this role. We retain the right to interview suitable applicants and appoint before the deadline.